What are the most important problems that you and members of your household have had during the last 12 months?
RECORD VERBATIM.
PROBE FOR ADDITIONAL MENTIONS AND FOR SPECIFIC DETAILS. TRY NOT TO ACCEPT GENERAL RESPONSES LIKE "WORK" OR "CRIME." PROBE TO FIND WHAT ABOUT "WORK" IS THE PROBLEM. FOR EXAMPLE, IS IT JOB INSECURITY, LOW PAY, ARGUMENTS WITH THE BOSS, OR WHAT? OR ABOUT "CRIME", WAS THERE A VICTIMIZATION? WHO WAS VICTIMIZED AND IN WHAT WAY?
PROBE FOR ADDITIONAL PROBLEMS.
C. Third problem mentioned.